Customer Support Associate

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Ghaziabad, Uttar Pradesh
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Customer Service

Join our client's team as a Customer Support Associate, providing exceptional service to customers.

Apply now

About the role

As a Customer Support Associate, you will play a vital role in assisting customers with their inquiries and resolving issues related to our products and services. This entry-level position is ideal for individuals seeking to start their careers in customer service, especially freshers eager to learn and grow.

You will engage with customers through various communication channels, providing them with the information they need and ensuring a positive experience. Our client values excellent communication skills and a genuine passion for helping others, which are key to succeeding in this role.

This position offers flexibility, allowing you to work remotely while receiving comprehensive training and support to enhance your skills. Join our client's team and take the first step towards a rewarding career in customer service.

What you'll do

  • Assist customers with inquiries and issues.
  • Provide information about products and services.
  • Maintain customer records.
  • Follow up on customer interactions.

What you'll need

  • High school diploma or equivalent.
  • Strong verbal communication skills.
  • Basic computer skills.

Skills

Excellent communication skills. Problem-solving abilities. Customer-oriented mindset.

Good to have

Familiarity with customer support software. Experience in sales or retail.

Benefits

  • Flexible working hours.
  • Work from home opportunity.
  • Skill development training.

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the main duties of a Customer Support Associate?
You will assist customers with inquiries and resolve their issues via phone, chat, or email.
Is prior experience required for this position?
No prior experience is necessary, making it ideal for freshers.
What is the working schedule for this role?
This is a part-time role with flexible hours, suitable for students or those seeking additional work.
What training will be provided?
Comprehensive training will be offered to help you develop customer service skills.

Listing last updated

Customer Support Associate

₹15,000–25,000 a month

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