Customer Support Associate

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹25,000–35,000 a month
Location
Patna, Bihar
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Tele Sales

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Associate in Patna. This role is ideal for freshers looking to kickstart their career in tele sales.

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About the role

As a Customer Support Associate, you will serve as the initial point of contact for our clients, addressing customer inquiries and resolving issues effectively. Your role is essential in maintaining high levels of customer satisfaction and building positive relationships.

This position is ideal for individuals who are enthusiastic, possess strong communication skills, and are eager to learn in a fast-paced environment. You will receive comprehensive training from the hiring company, fostering a supportive team atmosphere that encourages skill development and career advancement.

Whether you are a fresh graduate or have limited work experience, this opportunity provides valuable on-the-job training, equipping you with the necessary skills to excel in customer support and beyond.

What you'll do

  • Handle inbound customer inquiries and provide accurate information
  • Resolve customer issues in a timely and effective manner
  • Maintain customer records and update information as needed
  • Work collaboratively with team members to improve processes

What you'll need

  • High school diploma or equivalent
  • Basic computer skills
  • Good verbal communication skills

Skills

Excellent communication skills Customer-focused attitude Ability to work in a team

Good to have

Experience in sales or customer service Familiarity with CRM software

Benefits

  • Competitive salary
  • Health insurance
  • Career growth opportunities

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the working hours for this role?
The working hours are from 9 AM to 6 PM, Monday to Saturday.
Is there a training program for new hires?
Yes, the company provides a comprehensive training program for all new associates.
What skills are required for this position?
Strong communication skills and a willingness to learn are essential.
How do I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.
Is this role suitable for freshers?
Absolutely! We welcome fresh graduates to apply.

Listing last updated

Customer Support Associate

₹25,000–35,000 a month

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