About the role
As a Customer Support Associate, you will play a vital role in enhancing customer satisfaction by addressing inquiries and resolving issues effectively. Your primary responsibilities will include responding to customer queries through various channels, such as phone, email, and chat, ensuring timely and accurate information delivery.
In this position, you will also collaborate with other departments to escalate complex issues and provide feedback for service improvement. Strong communication skills and a customer-centric approach are essential for success in this role. Our client offers a supportive work environment and opportunities for professional growth.
What you'll do
- Assist customers via phone/email
- Resolve customer inquiries
- Maintain customer records
What you'll need
- High school diploma or equivalent
- Good communication skills
Skills
Good to have
Benefits
- Incentives for performance
- Training and development
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
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