About the role
As a Customer Support Executive, you will be responsible for addressing customer queries through phone, email, and chat. You will work closely with the support team to ensure timely resolution of issues and to maintain high customer satisfaction levels. This role suits someone who enjoys engaging with customers and is adept at problem-solving.
The hiring company offers a collaborative work environment and opportunities for professional growth. If you are a proactive individual with strong communication skills, we encourage you to apply and become part of a dynamic team focused on delivering exceptional service.
What you'll do
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues in a timely manner
- Maintain accurate records of customer interactions
- Collaborate with team members to improve service quality
What you'll need
- 1-3 years of experience in customer service
- Excellent communication skills
- Problem-solving ability
Skills
Strong verbal and written communication
Customer-oriented mindset
Basic computer skills
Good to have
Experience with CRM software
Multilingual abilities
Benefits
- Health insurance coverage
- Professional development opportunities
- Friendly work environment
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
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Questions about this job
What are the main responsibilities of a Customer Support Executive?
You will handle customer inquiries, resolve issues, and provide product information.
Is this position remote or onsite?
This is an onsite position based in Salt Lake Sector V, Kolkata.
What qualifications do I need to apply?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.
What is the salary range for this position?
The salary ranges from INR 25,000 to INR 40,000 per month.
How can I apply for this job?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.
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