Customer Support Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Ranchi, Jharkhand
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our dynamic team as a Customer Support Executive in Ranchi. Ideal for freshers eager to kickstart their career in customer service.

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About the role

As a Customer Support Executive, you will serve as the first point of contact for customers, assisting them with inquiries and resolving issues effectively. This role is ideal for individuals passionate about helping others and eager to develop their skills in a supportive environment.

Your daily responsibilities will include answering customer queries, providing information about products and services, and ensuring a seamless customer experience. You will collaborate closely with a dedicated team that values teamwork and aims to deliver exceptional service.

We offer comprehensive training to help you become proficient in your role, and there are ample opportunities for advancement within the company. If you are looking for a rewarding career path in customer service, we encourage you to apply.

What you'll do

  • Respond to customer inquiries and provide accurate information
  • Resolve customer complaints in a timely manner
  • Maintain a positive and friendly relationship with customers
  • Document and escalate issues as needed

What you'll need

  • High school diploma or equivalent
  • Basic computer skills
  • Strong verbal communication skills

Skills

Excellent communication skills Problem-solving abilities Team player

Good to have

Experience in customer service Knowledge of CRM software

Benefits

  • Competitive salary
  • Health insurance coverage
  • Opportunities for career growth

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the working hours for this role?
The working hours are typically from 9 AM to 6 PM, Monday to Friday.
Is this role suitable for freshers?
Yes, this position is open to candidates with no prior experience.
What skills do I need to apply?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.
How do I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Executive

₹25,000–40,000 a month

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