Customer Support Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹25,000–35,000 a month
Location
Nashik, Maharashtra
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Executive and be the voice of the company, helping customers with their queries and ensuring their satisfaction.

Apply now

About the role

In this role, you will handle incoming customer calls and emails, provide information about products and services, and resolve any issues that may arise. You will be part of a friendly and supportive team that values your contribution. This position is great for recent graduates or individuals looking to start their career in customer service. Our client offers comprehensive training and growth opportunities within the company.

You will work in a dynamic environment where your communication skills will be put to good use. If you're passionate about helping others and enjoy solving problems, this job is perfect for you. The team provides a collaborative atmosphere where ideas are welcomed and valued.

What you'll do

  • Handle customer inquiries over phone and email
  • Provide accurate information about products and services
  • Resolve customer complaints and issues effectively
  • Document customer interactions in the system

What you'll need

  • Basic computer skills
  • Good communication skills in English and Hindi
  • Ability to work in a team

Skills

Excellent communication skills Problem-solving abilities Customer-oriented mindset

Good to have

Experience with CRM software Multilingual abilities

Benefits

  • Health insurance
  • Performance bonuses
  • Career advancement opportunities

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the working hours for this position?
The working hours are typically from 9 AM to 6 PM, Monday to Friday.
Is prior experience in customer service required?
No, prior experience is not required, but it is a plus.
What training will be provided?
Comprehensive training on products, services, and customer handling will be provided.
How can I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Executive

₹25,000–35,000 a month

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