Customer Support Executive

Workers Town · recruiting for a confidential client

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Pay
₹25,000–35,000 a month
Location
Noida, Uttar Pradesh
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Join a dynamic team as a Customer Support Executive. Ideal for candidates looking to start their career in customer service.

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About the role

As a Customer Support Executive, you will be the first point of contact for our clients. The role entails handling inquiries, resolving issues, and providing support via phone and email. You will work closely with various departments to ensure customer satisfaction and improve service quality. This position is perfect for fresh graduates or individuals with limited experience who are eager to learn and grow in a fast-paced environment.

Our client offers a supportive team atmosphere, where your contributions will be valued and recognized. If you have a passion for helping others and are looking to kickstart your career, this is the opportunity for you.

What you'll do

  • Respond to customer inquiries through various communication channels.
  • Assist customers with their issues and provide appropriate solutions.
  • Maintain accurate records of customer interactions.
  • Collaborate with other departments to enhance service quality.

What you'll need

  • Bachelor's degree or equivalent.
  • Strong communication skills.
  • Ability to work in a fast-paced environment.

Skills

Excellent verbal and written communication. Problem-solving skills. Basic computer proficiency.

Good to have

Knowledge of customer service software. Experience in a customer-facing role.

Benefits

  • Health insurance.
  • Paid time off.
  • Opportunities for professional development.

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the key responsibilities of this role?
You will be handling customer inquiries, resolving complaints, and providing information about our services.
Is experience required for this position?
No, this is an entry-level position suitable for fresh graduates.
What is the work schedule like?
This is a full-time onsite position with standard working hours.
How do I apply for this role?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.
What are the growth opportunities in this role?
There are multiple career paths available within the company, including advancement to supervisory roles.

Listing last updated

Customer Support Executive

₹25,000–35,000 a month

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