Customer Support Specialist

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹15,000–20,000 a month
Location
Nagpur, Maharashtra
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Telecommunications

Join our client's team as a Customer Support Specialist in Nagpur. Perfect for freshers looking to gain experience in telecommunications.

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About the role

As a Customer Support Specialist, you will play a vital role in enhancing customer satisfaction by addressing inquiries and resolving issues promptly. Your responsibilities will include answering customer questions, providing assistance with product-related concerns, and ensuring a seamless experience for users. This position is ideal for individuals who are passionate about helping others and thrive in a remote work environment.

Our client offers comprehensive training and a supportive atmosphere that encourages growth and development in your role. You will have the opportunity to build strong relationships with customers while honing your communication and problem-solving skills. Join a team dedicated to making a positive impact on customer experiences.

What you'll do

  • Respond to customer inquiries via phone or chat
  • Provide accurate information about products
  • Resolve customer issues promptly
  • Document customer interactions for future reference

What you'll need

  • High School Diploma or equivalent
  • Basic computer skills
  • Good communication skills

Skills

Excellent communication skills Problem-solving abilities Customer service orientation

Good to have

Familiarity with CRM software Experience in a customer service role

Benefits

  • Work from home flexibility
  • Training provided
  • Opportunity for career advancement

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

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Questions about this job

What are the main duties of this position?
You will handle customer inquiries and provide solutions to their issues.
Is prior experience required for this role?
No, freshers are encouraged to apply.
What is the work schedule?
This is a part-time remote position with flexible hours.
How do I apply?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Specialist

₹15,000–20,000 a month

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