About the role
As an IT Support Executive, you will play a crucial role in ensuring the seamless operation of our client’s IT infrastructure. Your primary responsibilities will include providing technical assistance to users and efficiently resolving IT-related issues, ranging from hardware malfunctions to software glitches. A strong understanding of network troubleshooting will be essential as you collaborate with various departments to maintain and enhance operational efficiency.
The ideal candidate for this position will have 2-3 years of relevant experience, along with excellent problem-solving skills and the ability to communicate effectively with team members and users alike. This position not only offers a hybrid work model, allowing for both remote and in-office collaboration, but also presents a valuable opportunity for career advancement in a dynamic and supportive environment.
What you'll do
- Troubleshoot hardware and software issues.
- Assist users with technical problems.
- Document support activities and solutions.
- Collaborate with IT teams on projects.
What you'll need
- Bachelor's degree in IT or related field.
- 2-3 years of experience in IT support.
- Strong problem-solving skills.
Skills
Good to have
Benefits
- Competitive salary.
- Flexible working hours.
- Health insurance and other benefits.
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