About the role
The IT Support Technician plays a crucial role in maintaining the functionality of IT systems and providing exceptional technical support to end-users. You will troubleshoot hardware and software issues, set up new equipment, and perform regular maintenance to ensure optimal operation of IT services. This position is perfect for individuals who are not only tech-savvy but also have a strong desire to assist others in resolving their technical challenges.
In collaboration with the IT team, you will enhance your technical skills while contributing to the overall efficiency of the organization. The hiring company values a proactive approach to problem-solving and encourages continuous learning and development. If you are eager to grow in a dynamic environment and make a difference, this opportunity is for you.
What you'll do
- Provide technical support to users and troubleshoot issues
- Maintain and configure IT equipment and software
- Assist in network administration and system upgrades
- Document support activities and maintain records
What you'll need
- Bachelor's degree in Computer Science or related field
- 3-5 years of experience in IT support
- Strong problem-solving skills
Skills
Good to have
Benefits
- Health insurance and retirement plans
- Continuous training and skill development
- Collaborative work environment
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