IT Support Technician

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Chennai, Tamil Nadu
Work mode
Remote
Job type
Contract
Experience
1–3 yrs
Category
IT

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Seeking an IT Support Technician to assist with technical issues remotely and enhance client satisfaction.

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About the role

As an IT Support Technician, you will deliver remote technical assistance to clients, efficiently resolving hardware and software issues. A strong understanding of IT systems, paired with excellent customer service skills, is essential to ensure client satisfaction.

Your responsibilities will include troubleshooting user problems, assisting with software installations, and configuring systems. You will interact with clients through phone, email, or chat to promptly address their technical concerns.

This role is perfect for those who thrive on problem-solving and have a passion for technology. If you are looking to advance your career in IT support while working remotely, we encourage you to apply.

What you'll do

  • Provide remote technical support to clients.
  • Troubleshoot hardware and software issues.
  • Assist with software installations and updates.
  • Document all interactions and solutions provided.

What you'll need

  • Bachelor's degree in Computer Science or related field.
  • 1-3 years of experience in IT support.
  • Strong knowledge of computer systems and networks.

Skills

Technical troubleshooting skills. Excellent communication skills. Customer service orientation.

Good to have

Familiarity with remote desktop tools. Basic networking knowledge.

Benefits

  • Work from the comfort of your home.
  • Flexible working hours.
  • Opportunity to enhance technical skills.

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the daily tasks for this position?
You will troubleshoot IT issues, assist with software installations, and provide user support.
Is experience in IT necessary?
Yes, at least 1-3 years of experience in IT support is required.
Can I work from home?
Yes, this position is fully remote.
What is the salary for this role?
The monthly salary ranges from INR 25,000 to INR 40,000.
How do I apply for this job?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

IT Support Technician

₹25,000–40,000 a month

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