Technical Support Associate

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹25,000–35,000 a month
Location
Mangaluru, Karnataka
Work mode
Hybrid
Job type
Contract
Experience
Up to 2 yrs
Category
Technical Support

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Our client is seeking a Technical Support Associate to join their team in Mangaluru. This is an excellent opportunity for fresh graduates.

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About the role

In this role, you will provide technical assistance and support to customers facing issues with products and services. You'll be responsible for troubleshooting problems, guiding customers through solutions, and documenting issues for future reference. This position suits recent graduates looking to start their career in technical support.

Our client offers a collaborative environment where you can learn and grow your technical skills. If you have a passion for technology and helping others, apply today to join this exciting team!

What you'll do

  • Provide technical support and troubleshooting assistance.
  • Guide customers through problem resolution.
  • Document customer interactions and issues.
  • Collaborate with team members to enhance customer satisfaction.

What you'll need

  • Bachelor's degree in Computer Science or related field.
  • Basic understanding of technical support processes.
  • Strong interpersonal skills.

Skills

Good problem-solving skills. Ability to communicate technical information clearly. Customer-oriented approach.

Good to have

Familiarity with help desk software. Basic knowledge of networking concepts.

Benefits

  • Flexible working hours.
  • Learning opportunities in technical support.
  • Performance bonuses and incentives.

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

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Questions about this job

What are my daily tasks as a Technical Support Associate?
You will troubleshoot technical issues, provide solutions, and document customer interactions.
Is experience required for this position?
No, fresh graduates are welcome to apply.
What is the work mode for this role?
This is a hybrid role, allowing both remote and onsite work.
What is the salary for this position?
The salary ranges between INR 25,000 to INR 35,000 per month.
How do I apply for this job?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Technical Support Associate

₹25,000–35,000 a month

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