About the role
In the role of Technical Support Engineer, you will troubleshoot hardware and software issues, provide solutions, and maintain customer satisfaction. This position requires a proactive approach to problem-solving and the ability to work under pressure. You will collaborate with various teams to enhance service efficiency.
Our client promotes a culture of continuous learning and encourages you to develop your technical expertise further. You will be working with state-of-the-art technologies and will receive support for your professional growth.
What you'll do
- Resolve technical issues through troubleshooting
- Provide support via phone, email, or chat
- Document resolutions and maintain system logs
- Collaborate with engineering teams for escalated issues
What you'll need
- Bachelor's degree in Computer Science or related field
- 2-5 years of experience in IT support
- Strong understanding of networking and systems
Skills
Problem-solving skills
Technical knowledge of IT systems
Excellent communication skills
Good to have
Familiarity with ticketing systems
Certifications in IT support
Benefits
- Health insurance
- Performance bonuses
- Professional development programs
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
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Questions about this job
What types of technical issues will I handle?
You will troubleshoot both hardware and software issues for clients.
Is there a need for specific technical knowledge?
Yes, experience with IT support and familiarity with common software is required.
What are the working hours?
Standard working hours are Monday to Friday, from 9 AM to 6 PM.
How do I apply?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.
Listing last updated