Technical Support Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Srinagar, Jammu and Kashmir
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
IT

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client as a Technical Support Executive in Srinagar, providing exceptional support to customers and resolving technical issues.

Apply now

About the role

As a Technical Support Executive, you will serve as the first point of contact for customers facing technical challenges. Your primary responsibilities include troubleshooting and resolving issues related to software, hardware, and network connectivity. This role is perfect for individuals eager to launch their career in IT while honing their technical skills.

You will benefit from comprehensive training and ongoing support from the team, equipping you with a solid foundation in technical support. If you are passionate about problem-solving and possess strong communication skills, we invite you to apply for this rewarding opportunity with our client.

What you'll do

  • Provide technical support to customers.
  • Troubleshoot software and hardware issues.
  • Document customer interactions and resolutions.
  • Escalate complex issues to higher-level support.

What you'll need

  • Bachelor's degree in IT or related field is a plus.
  • Strong communication skills.
  • Ability to work in a team environment.

Skills

Problem-solving skills Customer service skills Basic knowledge of computer systems

Good to have

Familiarity with troubleshooting techniques Experience with helpdesk software

Benefits

  • Comprehensive training provided.
  • Opportunity to grow in the IT sector.
  • Supportive team environment.

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the key responsibilities of this role?
You will troubleshoot and resolve customer technical issues via phone, email, or chat.
Is prior experience required?
No prior experience is required; we welcome fresh graduates.
What is the work environment like?
The position is onsite in Srinagar with a supportive team atmosphere.
How do I apply for this job?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.
What salary can I expect?
The monthly salary is between INR 20,000 to INR 35,000.

Listing last updated

Technical Support Executive

₹20,000–35,000 a month

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