Customer Service Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Srinagar, Jammu and Kashmir
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Customer Service

Our client is seeking a Customer Service Executive to provide exceptional support to customers and enhance their experience.

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About the role

As a Customer Service Executive, you will serve as the first point of contact for customers seeking assistance. Your main responsibilities will include addressing inquiries, resolving issues, and providing product information to enhance the customer experience.

This part-time, remote position is ideal for individuals who have a passion for helping others and possess strong communication skills. You will thrive in a supportive environment that values your contributions and promotes a culture of excellence.

The hiring company is committed to providing you with the necessary resources to succeed in your role, fostering teamwork and collaboration among all employees.

What you'll do

  • Respond to customer inquiries in a timely manner.
  • Resolve complaints and provide appropriate solutions.
  • Maintain customer records and document interactions.
  • Collaborate with the team to enhance service delivery.

What you'll need

  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Ability to work independently and remotely.

Skills

Excellent communication skills. Basic computer skills. Good problem-solving abilities.

Good to have

Experience with customer service software. Familiarity with product knowledge.

Benefits

  • Flexible work hours.
  • Remote work opportunity.
  • Training and development opportunities.

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

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Questions about this job

What are the main responsibilities of a Customer Service Executive?
You'll handle customer inquiries, resolve issues, and provide information about products.
Is prior experience required for this role?
No prior experience is required; we welcome entry-level candidates.
What are the working hours for this part-time position?
Working hours will be flexible, depending on customer needs.
What is the salary range for this position?
The salary for this role ranges from INR 15,000 to INR 25,000 monthly.
How can I apply for the Customer Service Executive position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹15,000–25,000 a month

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