Customer Service Associate

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Gwalior, Madhya Pradesh
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Associate in Gwalior. Ideal for freshers, this role focuses on providing exceptional support to customers.

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About the role

In this role, you will be the first point of contact for customers, addressing their queries and assisting them with product information. Your ability to communicate effectively and empathize with customers will be essential in resolving issues and ensuring satisfaction. The team values collaboration and offers a supportive environment to help you grow your skills.

This position is perfect for someone eager to start their career in customer service. You'll gain valuable experience while working with experienced professionals who are ready to guide you. If you have a passion for helping others and enjoy working in a fast-paced environment, this could be the role for you.

What you'll do

  • Address customer inquiries and provide accurate information.
  • Resolve customer issues effectively and efficiently.
  • Maintain a positive and professional demeanor.
  • Collaborate with team members to improve service quality.

What you'll need

  • Completed high school or equivalent.
  • Strong verbal and written communication skills.
  • Basic computer skills.

Skills

Communication skills Problem-solving skills Interpersonal skills

Good to have

Familiarity with CRM software Teamwork skills

Benefits

  • Comprehensive training provided.
  • Opportunity for career growth.
  • Friendly work environment.

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the primary responsibilities of a Customer Service Associate?
You will handle customer queries, provide product information, and assist in resolving issues.
Is prior experience required for this role?
No, this position is open to freshers with a willingness to learn.
What is the work schedule like?
The role requires full-time commitment with standard working hours.
How do I apply?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.
What skills are important for this position?
Strong communication skills and a customer-oriented attitude are essential.

Listing last updated

Customer Service Associate

₹25,000–40,000 a month

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