Customer Service Associate

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Gwalior, Madhya Pradesh
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Associate in Gwalior. Ideal for freshers, this role focuses on providing exceptional support to customers.

Apply now

About the role

As a Customer Service Associate, you will serve as the first point of contact for customers, addressing their queries and providing assistance with product information. Your effective communication skills and empathy will be crucial in resolving issues and ensuring customer satisfaction. This role requires a proactive attitude and a commitment to delivering exceptional service.

The hiring company fosters a collaborative and supportive environment, which will help you enhance your skills and grow within the customer service field. You will have the opportunity to work alongside experienced professionals who are dedicated to guiding you in your career development.

This position is ideal for individuals eager to begin their journey in customer service. If you are passionate about helping others and thrive in a fast-paced setting, this role could be the perfect fit for you.

What you'll do

  • Address customer inquiries and provide accurate information.
  • Resolve customer issues effectively and efficiently.
  • Maintain a positive and professional demeanor.
  • Collaborate with team members to improve service quality.

What you'll need

  • Completed high school or equivalent.
  • Strong verbal and written communication skills.
  • Basic computer skills.

Skills

Communication skills Problem-solving skills Interpersonal skills

Good to have

Familiarity with CRM software Teamwork skills

Benefits

  • Comprehensive training provided.
  • Opportunity for career growth.
  • Friendly work environment.

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the primary responsibilities of a Customer Service Associate?
You will handle customer queries, provide product information, and assist in resolving issues.
Is prior experience required for this role?
No, this position is open to freshers with a willingness to learn.
What is the work schedule like?
The role requires full-time commitment with standard working hours.
How do I apply?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.
What skills are important for this position?
Strong communication skills and a customer-oriented attitude are essential.

Listing last updated

Customer Service Associate

₹25,000–40,000 a month

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