About the role
As a Customer Service Associate, you will be the first point of contact for our clients, providing assistance and resolving inquiries. This role requires excellent communication skills and a passion for customer satisfaction. You will handle customer calls, respond to emails, and assist clients with their needs. The ideal candidate should possess a positive attitude and the ability to work under pressure. If you enjoy providing exceptional service and have a knack for problem-solving, we encourage you to apply.
What you'll do
- Answer customer queries promptly.
- Provide product information and support.
- Document customer interactions.
- Resolve issues to ensure customer satisfaction.
What you'll need
- High school diploma or equivalent.
- Previous experience in customer service is a plus.
- Basic computer skills.
Skills
Excellent verbal and written communication.
Ability to handle stressful situations.
Team player attitude.
Good to have
Experience with CRM software.
Bilingual proficiency.
Benefits
- Flexible working hours.
- Work from a vibrant office environment.
- Opportunities for advancement.
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
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Questions about this job
What are the working hours for this position?
The role offers flexible part-time hours.
Is prior experience in customer service necessary?
Experience is preferred but not mandatory.
What skills are essential for this role?
Strong communication and problem-solving skills are crucial.
What is the pay range for this role?
The salary ranges from INR 20,000 to INR 25,000 per month.
How can I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.
Listing last updated