Customer Service Executive

Workers Town · recruiting for a confidential client

Posted · Apply by

Listing updated

Pay
₹20,000–30,000 a month
Location
Gwalior, Madhya Pradesh
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Executive in Gwalior. This role is ideal for freshers looking to step into the customer service field, providing support and solutions to client inquiries.

Apply now

About the role

As a Customer Service Executive, you will serve as the first point of contact for customers seeking assistance. Your main responsibilities will include answering customer inquiries, resolving issues, and ensuring a positive customer experience. This role is ideal for individuals who are passionate about helping others and eager to learn in a fast-paced environment.

Your daily tasks will involve managing customer feedback, responding to emails, and handling customer calls. You will collaborate closely with a supportive team that values your contributions and encourages your professional growth. If you are a motivated individual with strong communication skills, this role offers an excellent opportunity to develop your career in customer service.

What you'll do

  • Answer customer queries via phone and email
  • Resolve customer complaints and issues
  • Maintain accurate records of customer interactions
  • Collaborate with team members to enhance service quality

What you'll need

  • High school diploma or equivalent
  • Basic computer skills
  • Strong verbal and written communication skills

Skills

Good communication skills Problem-solving abilities Customer-oriented mindset

Good to have

Experience with CRM software Multilingual capabilities

Benefits

  • Competitive salary
  • Training and development opportunities
  • Health benefits and insurance

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

Customer Service Executive jobs in other cities

Questions about this job

What are the primary responsibilities of this role?
You will handle customer inquiries, provide solutions, and ensure customer satisfaction.
Is prior experience required for this position?
No, we welcome freshers and individuals with up to 2 years of experience.
What are the working hours for this job?
The job requires full-time onsite work, typically from 9 AM to 6 PM.
How can I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹20,000–30,000 a month

Apply