Customer Service Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹30,000–45,000 a month
Location
Kalyan-Dombivli, Maharashtra
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Telecommunications

In hand: about ₹26,900–40,500 a month after PF and income tax (estimate). How it's worked out

Join our team as a Customer Service Executive to enhance client interactions and foster relationships. Ideal for individuals passionate about customer engagement.

Apply now

About the role

As a Customer Service Executive, you will serve as the first point of contact for our clients, assisting them in resolving issues and providing detailed information about our services. Your primary objective will be to ensure high levels of customer satisfaction while effectively managing inquiries.

This position is ideal for enthusiastic individuals eager to make a significant impact in a dynamic environment. You will collaborate with a supportive team that prioritizes collaboration and continuous improvement.

The hiring company offers a stimulating workplace where you can advance your career and enhance your skills. If you are passionate about overcoming challenges and dedicated to delivering exceptional service, we encourage you to apply.

What you'll do

  • Respond to customer inquiries through various communication channels.
  • Resolve customer issues effectively and efficiently.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to improve service quality.

What you'll need

  • Bachelor's degree or equivalent.
  • 1-3 years of experience in customer service roles.
  • Strong verbal and written communication skills.

Skills

Excellent communication skills. Problem-solving abilities. Proficiency in using CRM software.

Good to have

Experience in telecommunications. Knowledge of customer service best practices.

Benefits

  • Health insurance.
  • Performance bonuses.
  • Opportunities for career advancement.

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the working hours for this role?
The working hours are typically from 9 AM to 6 PM, Monday to Saturday.
Is there any specific qualification required?
A minimum of a Bachelor's degree is preferred.
What skills are necessary for this position?
Strong communication skills and a customer-centric attitude are essential.
What is the salary range for this role?
The salary ranges from INR 30,000 to INR 45,000 per month depending on experience.

Listing last updated

Customer Service Executive

₹30,000–45,000 a month

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