Customer Service Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Madurai, Tamil Nadu
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Customer Service

Join our client as a Customer Service Executive in Madurai. This entry-level role is perfect for individuals looking to start their career in customer support.

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About the role

As a Customer Service Executive, you will serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly and effectively. This role demands outstanding communication skills and a strong commitment to customer satisfaction. You will have the opportunity to develop your problem-solving abilities while ensuring a positive experience for every customer.

This position offers the flexibility of remote work, allowing you to balance your professional and personal life while gaining valuable experience in the customer service sector. Our client promotes a collaborative work environment that fosters personal and professional growth, making it an ideal place for individuals eager to advance their careers.

What you'll do

  • Handle customer inquiries via phone and email.
  • Provide product information and support.
  • Resolve customer complaints effectively.
  • Maintain customer records and update databases.

What you'll need

  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Basic computer proficiency.

Skills

Communication skills. Problem-solving. Customer-oriented attitude.

Good to have

Familiarity with CRM software. Multilingual abilities.

Benefits

  • Flexible working hours.
  • Work from home.
  • Training and development programs.

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

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Questions about this job

What are the main responsibilities of a Customer Service Executive?
Responsibilities include responding to customer inquiries, resolving issues, and providing information about products and services.
Is prior experience required for this role?
No, this is an entry-level position, and freshers are encouraged to apply.
What are the working hours?
The position is part-time, and specific hours will be discussed during the interview.
What is the salary range for this role?
The salary range is between INR 15,000 to INR 25,000 monthly.
How can I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹15,000–25,000 a month

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