Customer Service Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Vadodara, Gujarat
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

We are looking for a Customer Service Executive to join our client’s team in Vadodara. This role offers the chance to engage with customers and enhance their experience.

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About the role

As a Customer Service Executive, you will serve as the first point of contact for customers, addressing their inquiries and resolving complaints with professionalism and efficiency. Your role is vital in ensuring customer satisfaction and fostering positive relationships. You will be part of a dynamic team that values effective communication and a customer-centric approach.

This position is ideal for individuals who thrive in fast-paced environments and have a passion for helping others. You will have the opportunity to develop your skills in a supportive atmosphere, with potential for career advancement within the customer service sector. Join our client in making a difference in customer experiences.

What you'll do

  • Handle customer inquiries and complaints
  • Provide information about products and services
  • Document interactions in the system
  • Collaborate with team members to improve service

What you'll need

  • High school diploma or equivalent
  • Previous customer service experience
  • Strong communication skills

Skills

Excellent verbal and written communication Problem-solving abilities Customer-oriented mindset

Good to have

Experience with CRM software Ability to work in a team environment

Benefits

  • Health insurance
  • Performance bonuses
  • Career growth opportunities

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the daily responsibilities of this job?
You will handle customer inquiries, provide product information, and resolve issues.
Do I need previous experience in customer service?
Yes, a minimum of 1-year experience is preferred.
Is training provided?
Yes, comprehensive training will be provided.
What is the work schedule like?
The work schedule is Monday to Saturday, with Sundays off.
How can I apply for this job?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹20,000–35,000 a month

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