Customer Service Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Vadodara, Gujarat
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

We are looking for a Customer Service Executive to join our client’s team in Vadodara. This role offers the chance to engage with customers and enhance their experience.

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About the role

In this role, you will be the first point of contact for customers, assisting them with inquiries and resolving complaints. You will work in a dynamic environment where communication skills and customer satisfaction are paramount. This position suits individuals who thrive in a fast-paced setting and enjoy helping others. Our client offers a supportive atmosphere and opportunities for career advancement in the customer service industry.

What you'll do

  • Handle customer inquiries and complaints
  • Provide information about products and services
  • Document interactions in the system
  • Collaborate with team members to improve service

What you'll need

  • High school diploma or equivalent
  • Previous customer service experience
  • Strong communication skills

Skills

Excellent verbal and written communication Problem-solving abilities Customer-oriented mindset

Good to have

Experience with CRM software Ability to work in a team environment

Benefits

  • Health insurance
  • Performance bonuses
  • Career growth opportunities

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the daily responsibilities of this job?
You will handle customer inquiries, provide product information, and resolve issues.
Do I need previous experience in customer service?
Yes, a minimum of 1-year experience is preferred.
Is training provided?
Yes, comprehensive training will be provided.
What is the work schedule like?
The work schedule is Monday to Saturday, with Sundays off.
How can I apply for this job?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹20,000–35,000 a month

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