About the role
As a Customer Support Associate, you will be the first point of contact for our clients’ customers, providing assistance and resolving inquiries through various communication channels. Your goal will be to ensure customer satisfaction by offering timely and effective solutions.
The ideal candidate should possess strong communication skills and the ability to handle challenging situations with professionalism. A background in customer service will be advantageous, along with familiarity with common support tools and platforms.
Joining our client's team offers you the opportunity to develop your skills in a supportive environment while contributing to a customer-centric culture. You will receive training and ongoing support to help you excel in your role.
What you'll do
- Respond to customer inquiries via phone and email
- Assist in troubleshooting and resolving customer issues
- Maintain customer records and feedback
What you'll need
- High school diploma or equivalent
- Strong communication skills
Skills
Good to have
Benefits
- Health insurance
- Paid time off
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
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