Customer Service Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Bhilai, Chhattisgarh
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Executive in Bhilai, where you will be the first point of contact for customers.

Apply now

About the role

As a Customer Service Executive, you will be the vital link between our clients and their customers, addressing inquiries and resolving issues with efficiency and professionalism. Your role will involve providing detailed information about products and services, ensuring a seamless experience for every customer.

We seek enthusiastic individuals with strong communication skills and a passion for problem-solving. You will have the opportunity to collaborate with a supportive team that values your contributions and encourages your professional growth. Your commitment to customer satisfaction will play a crucial role in enhancing the overall customer experience.

What you'll do

  • Respond to customer inquiries via phone and email
  • Resolve customer complaints and issues promptly
  • Provide detailed information about products and services
  • Maintain customer records and document interactions

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Basic computer proficiency

Skills

Excellent verbal and written communication Problem-solving skills Customer-oriented attitude

Good to have

Experience in customer service Familiarity with CRM software

Benefits

  • Competitive salary
  • Health insurance
  • Opportunities for professional development

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

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Questions about this job

What are the primary responsibilities of this role?
You will assist customers with their inquiries, resolve issues, and provide information about our products.
What is the work environment like?
The role is onsite in Shastri Nagar, Bhilai, fostering a collaborative team environment.
Is there a specific educational requirement?
A minimum of a high school diploma is required, and relevant experience is a plus.
What are the working hours?
Typically, the working hours are from 9 AM to 6 PM, Monday to Friday.
How do I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹25,000–40,000 a month

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