Customer Service Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Pune, Maharashtra
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Administrative

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Executive and kickstart your career in the administrative field. Ideal for freshers looking to grow.

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About the role

As a Customer Service Executive, you will serve as the primary point of contact for customers, addressing their inquiries and providing essential support. Your responsibilities will include managing calls and emails, ensuring customer satisfaction, and effectively resolving issues. This role is well-suited for individuals eager to enhance their communication skills while gaining valuable experience in a fast-paced environment.

In addition to honing your interpersonal abilities, you will be part of a supportive team culture that emphasizes professional growth and development. Our client values your contributions and encourages you to take initiative in problem-solving, fostering an environment where you can thrive and succeed.

What you'll do

  • Respond to customer inquiries via phone and email
  • Provide accurate information about products and services
  • Resolve customer complaints and issues promptly
  • Maintain customer records and database updates

What you'll need

  • High school diploma or equivalent
  • Good communication skills
  • Basic computer knowledge

Skills

Excellent verbal communication Problem-solving skills Team player

Good to have

Basic knowledge of customer service software Multilingual skills

Benefits

  • Career growth opportunities
  • Health insurance
  • Friendly work environment

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of this role?
You will handle customer inquiries, manage calls and emails, and ensure customer satisfaction.
Do I need prior experience for this position?
No, this position is open to freshers and individuals with limited experience.
What is the work schedule like?
The role requires full-time attendance with standard office hours.
How can I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹25,000–40,000 a month

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